Atlassian Connector for Eclipse not connecting to JIRA

[Ryan Gleim]

I get the following error in eclipse when I try to "Validate Settings":

com.sun.jersey.api.client.ClientHandlerException: org.apache.commons.httpclient.NoHttpResponseException: The server jira.icumed.com failed to respond

I verified that I can get to Jira through the web interface on the same machine, but going through eclipse doesn't work.

Any help would be apprecidated :)

[jjaroczynski]

Hi Ryan,

1. What version of the Connector do you use?
2. What is your JIRA version?
3. Can you try to access your JIRA form the Eclipse built-in browser? Eclipse may use different setting for PROXY, etc. and your JIRA may not be accessible from within the Eclipse while it is from the external browser
4. Can you double check if you are correctly using http vs https in the Eclipse? Your server most likely expects https.

Cheers,
Jacek

[Ryan Gleim]

Hi Jacek,

1. Connector is version 3.2.1

2. Jira is version 5.2.11

3. Yes... I can access JIRA from the eclipse built-in browser

4. Currently, I have the JIRA server setup to use only http. Do I have to set it up using https to use the connector? Does the connector only work with https?

Also, I thought I would mention that both the stash and jira servers are on the same windows server VM. So to access the Jira server correctly, I have to supply the port in the address (i.e. http://jira.icumed.com:8080). Could this cause any problems for the connector? Does the connector not work with ports in the server url configuration?

Thanks for the help!

[jjaroczynski]

3. If you can access JIRA from the Eclipse build-in browser then it should work form the Connector as well. Something tricky must be there.

4. Connector works fine with http and port number. That should not be a problem.

5. Can you attach a screenshot of your Task Repository dialog?

6. Is there anything more in the Eclipse error log?

7. Can you try to access JIRA REST with 'curl' from the command line? Here is an example: "curl -u admin:admin http://localhost:8090/jira/rest/api/2/issue/MKY-1"

Feel free to open support request if you want to keep the conversation private: https://support.atlassian.com/browse/ECSP

[Harry Chan]

Hi, do you go through a proxy? Or is there a software firewall of sorts? It could be that something is blocking the connection.

[Ryan Gleim]

No Proxy, but I'm checking into the firewall possibility.