As any user, including admin, I can't view 'My Work' or 'Reports' in Tempo.

I have admin access and a seperate user account in a new JIRA subscription. When I click on the link for My Work or Reports it gives me an "Access Denied" error an tells me to contact the "Atlassian Cloud Administrator". None of the documentation is getting me anywhere. Which permissions should be on, because I am missing something.

1 answer

1 accepted

Hi Christopher

Please verify if you have a valid licence for Timesheets in JIRA Administration > Add-ons > Manage add-ons. If you have a valid license, please submit a support ticket to us here: https://support.tempo.io/hc/en-us/requests/new 

Best regards,
Helga
Tempo 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Tuesday in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

116 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you