As any user, including admin, I can't view 'My Work' or 'Reports' in Tempo.

I have admin access and a seperate user account in a new JIRA subscription. When I click on the link for My Work or Reports it gives me an "Access Denied" error an tells me to contact the "Atlassian Cloud Administrator". None of the documentation is getting me anywhere. Which permissions should be on, because I am missing something.

1 answer

1 accepted

1 vote
Answer accepted

Hi Christopher

Please verify if you have a valid licence for Timesheets in JIRA Administration > Add-ons > Manage add-ons. If you have a valid license, please submit a support ticket to us here: https://support.tempo.io/hc/en-us/requests/new 

Best regards,
Helga
Tempo 

Hello, I have the same issue. 
And I have Free trial for 30 days for the  Timesheets in JIRA Administration (Unlicensed).
Is it the reason why I don't see My Work or Reports?

Thank you in advance!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 13, 2019 in Marketplace Apps

Marketplace Spotlight: Marketing apps for Confluence to keep your teams working on the same page

                                                      &nbsp...

276 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you