@Approvals

[Stefan de Pagter]

Hi,

This still does not work. We have configured everything we think properly, also on the comments from Antonella.

@Approved or @Approved@ does not work..

Can you guide us how to fix this? Can we send you some support documentation?

Regards,

Stefan

[Antonella Capalbo]

Hi Stefan,

Please provide me the following screen-shoots:

• Outgoing mail server set up
• Incoming mail - POP / IMAP Mail Server set up
• Mail Handler setup
• atlassian-jira.log file on disabling enabling the add-on, in order to verify if the Approval mail handler is registered properly
• an incoming Approval Request e-mail
• an e-mail sent for approval.

If you prefer, you can also send the documentation to my email account antonella.capalbo@herzum.com.

Best Regards,

Antonella