Approvals by User Group Edited

I am looking for a way to present a list of User Groups to customers seeking approval for their various team and then to have JIRA Service Desk populate the approvers field with the members of that user group at the time of issue creation.

I cannot find a way to do this in JIRA by default.

Presenting a list of ALL users in the user cache is unacceptable (multi-user picker).

We are not interested in the Herzum plugin.

Has anyone done this with Script Runner?

Tapping user groups really feels like it should be a viable choice for Jira Service Desk approvers out of the box.

1 answer

1 accepted

For some reason this was created under the marketplace section.  Since I can't move or delete a question I've created, I'll just link to where I've put this in the right forum.


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

354 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you