Any way to leave "Attach Screenshot" menu option enabled on only IE?

Noticed within the last two updates that this plugin automatcially disables "Attach Screenshot" option. Only problem is within IE this leaves users no way of attaching images easily to a ticket.

Is there a plan to only disable "Attach Screenshot" for only browsers that support the HTML5 Attach Image plugin?

3 answers

1 accepted

1 vote

Dear Chase and David,

You are right, the screenshot applet is now disabled by the "Attach Image for JIRA" plugin. You could notice this behaviour since the 1.1.6 plugin release.

As for our future plans, yes - we plan to update plugin in further releases to load the original java applet for IE.

Thank you for your comments!


Cheers, Ignat.

HI Ignat,

That's a great idea! As it stands, I am screwed - I can't update to the version that fixes the problem with FF because of IE, and the plugin doesn't work at all in IE. In other words, in the one platform where it works, it doesn't work;).



Hi Ignat,

Many thanks for the new version - works like a dream:).



Would also wish that the developer would answer this good question!

0 vote

Thank you David.

The feedback received from Chase and You really helped to develop version 1.1.9.

Stay tuned!


Cheers, Ignat.

Willingly! The plugin is great in that it gets rid of the ugly, slow java business! Have a great evening, night, morning or afternoon, whichever applies.



Thanks so much for making these changes. Updated and renabled the plugin today and its been great. My users will love it.


Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jul 10, 2018 in Marketplace Apps

If you’re an Atlassian app developer, you’ll want to know about Atlas Camp!

This September 6-7, hundreds of Atlassian App developers will flock to Barcelona Spain to build skills, discover product roadmaps, meet face-to-face with the Atlassian team, and learn how to extend t...

179 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you