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All-in-one Report plugin: An error occurred while processing your request

Ana Kostic
Ana Kostic January 21, 2016

When I try to generate report, I get message "An error occurred while processing your request. Please try again later.". This message appears randomly and very frequently.

Is there any fix for this?

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January 22, 2016

Hello!

Yes, log files will be helpful in investigating the problem. Please email them to info@jirareports.com

Thank you and sorry again for the problem.

Regards,

All-In-One JIRA Reports

 

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Ana Kostic
Ana Kostic January 22, 2016

Sorry, but we have Jira server. The version of our Jira is 6.4.1. Can I send you some log file?

 

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January 22, 2016

Hello!

Thank you for contacting us and we apologize for the problems you are facing.

To help us investigate, please let us know your JIRA URL.

Regards,

All-In-One JIRA Reports

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