All-in-one Report plugin: An error occurred while processing your request

When I try to generate report, I get message "An error occurred while processing your request. Please try again later.". This message appears randomly and very frequently.

Is there any fix for this?

3 answers

Hello!

Thank you for contacting us and we apologize for the problems you are facing.

To help us investigate, please let us know your JIRA URL.

Regards,

All-In-One JIRA Reports

Sorry, but we have Jira server. The version of our Jira is 6.4.1. Can I send you some log file?

 

Hello!

Yes, log files will be helpful in investigating the problem. Please email them to info@jirareports.com

Thank you and sorry again for the problem.

Regards,

All-In-One JIRA Reports

 

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