After installation of JEditor "Create issue" is not working

Hi, like stated in the question, after installing JEditor clicking on create issue on our Dashboard is not working. The result of clicking is endless loading screen animation - lightbox is not visualized. Clicking in "Create issue" on a different screen starts the screen in current browser window, not in lightbox. When the plugin is disabled everything is working fine. Any dependencies for JEditor?

3 answers

1 accepted

0 votes
Accepted answer

Fixed in JEditor 1.5.34.

It is working now, Thank you!

This problem is not reproducible on clean JIRA. Looks like conflict between JEditor and some other plugin. The fix will be shipped ASAP.

Hi Alex,

the conflict is with Database custom field plugin 2.1.7

( https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.databasecf )

When this plugin is disabled, "Create issue" light box is visualized.

Same issue appears when "JIRA Workflow Toolbox" plugin is enabled.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 07, 2019 in Marketplace Apps

A Timeless Love Story

It started as any story starts, on a normal, rainy day.   Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...

460 views 8 27
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you