Addon won't enable

Hello - I've downloaded a trial of Security and Encryption into the latest version of Confluence server.  It won't enable.  Help?

2 answers

0 vote

Hey Penelope,

Is there any errors on the screen when you try to enable it? And if you expand this add-on information, is there anything there?

Please also check if is there any related information in your $CONFLUENCE_HOME/logs/atlassian-confluence.log file when you try to enable the add-on.

Cheers,
Andre 

Thank you for your response.  smile

I do not have command line level access to my server - how may I get this log file?  And no, there are no errors.  It just takes a very long time and eventually says that it cannot enable the plugin.

"This add-on failed to enable. Refer to the logs for more information."

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