Add-on Installation

Hi,

Trying to install Work Time Calendar but getting an error. Please refer to attached screenshots.

Please advise how to finish trial installation.

Kind regards,
2016-03-11_103209.png

2 answers

0 votes
Vasiliy Zverev Community Champion Mar 10, 2016
  1. Make sure that you install plugin version which is compatable with your JIRA version
  2. If it are compatable then could you provide messages from atlassian-jira.log (see this: https://answers.atlassian.com/questions/36118933)

Hi Mitul,

Based on the log message I assume that you use JIRA Cloud. If you have JIRA Server installation then somehow you are trying to install cloud version of Work Time Calendar into the JIRA Server. In this case please go to Find new add-ons, search for the addon and it will install the correct version.

For the Cloud JIRA I just tried to uninstall/install the Work Time Calendar and it went fine. Is there a chance that you have old version of the Work Calendar on your Cloud instance? In this case you need to completely uninstall it before installing the new version. Just disabling will not help.

Please update me with your progress.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,375 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you