Add directory synced users to jira groups


Have created a directory sync against Active Directory and installed the Kantega SSO Add-on.

Now when i sync users they get added but cannot login because they dont belong to an "application" (jira group).

At the moment i have two groups called:


Have tried to configure the directory sync to use LDAP Permission: Read Only, with Local Groups and supplied jira-software-users into the "Default Group Memberships". But it dont seem to work.

The text under the textbox for the default group says:
"A comma-separated list of groups that users will be added to when they first log in. This will only be done once per user. These groups will be created if they don't already exist."

But dont seem to work for SSO?

If i go to one of the synced in users i have a warning that says: "This user has not appropriate access and won't be able to log in until added to an application"


Anyone that can assist?

1 answer

My question is really how i assign a default group/application access to all AD synced users.

Give new users access to these applications when they are created or invited:
JIRA Software is checked.

But when new users are synced from AD, they dont have the Jira Software Application Access checked.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Marketplace Apps

Marketplace Spotlight: Marketing apps for Confluence to keep your teams working on the same page


197 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you