Yes, it is possible to add contacts to a tempo account. The contact can be a JIRA user or a non-JIRA user. For more information on how to add customers to accounts please follow the documentation links below.
Creating an account: https://tempoplugin.jira.com/wiki/display/ACCOUNTS/Creating+an+Account
Configuring an account: https://tempoplugin.jira.com/wiki/display/ACCOUNTS/Configuring+an+Account
Adding JIRA groups as contacts is currently not possible. We value feedback and comments on how we can make Tempo better, so if you have a feature request, please create an issue in our Atlassian JIRA (https://tempoplugin.jira.com/browse/JTMPO) under our Accounts project.
Tempo product owners are reviewing all requests for Tempo products and if the request is within the scope of the roadmap it is transitioned from the Needs Triage status.
Other users with similar requests can vote on these issues and contribute by adding comments that will help Tempo developers implement the request.
I hope this has been helpful.
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