Add Project roles as watchers in issue

Hi , 

I have a project role called developers, Once an issue created I want that the user of this project role te be watchers for this issues.


@Kristian Walker (Adaptavist) Kindly advice.




6 answers

1 accepted

1 vote
Accepted answer

Hey Rita

You can create a custom listener, assign it to listen for issue create events and in the inline script 

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.Issue

Issue issue = event.issue
def watcherManager = ComponentAccessor.getWatcherManager()
def projectRoleManager =ComponentAccessor.getComponent(ProjectRoleManager)
def developersProjectRole = projectRoleManager.getProjectRole("Developers")
def actorsInRole = projectRoleManager.getProjectRoleActors(developersProjectRole, issue.getProjectObject())

actorsInRole.getApplicationUsers().each {user ->
    watcherManager.startWatching(user, issue)

For more information have a look in WatcherManager and ProjectRoleManager

PS. Is tested in a JIRA v7.1 , I don't expect to be different in a 6.* JIRA version. 

What have you got so far?

Hi Rita,

I think you may find the Add Watcher listener provided by ScriptRunner will be useful to resolve this requirement.

The official documentation on the Add Watcher listener can be viewed here.

I hope this helps



Hi @Kristian Walker (Adaptavist) in fact I want to use the project role instead of the current user. I dont know how to do it using the listener


awaiting your advise.



This is a build-in feature. No plugin needed. Just add a new role in System Administration in section Security - Roles, add a new role, e.g. "Global Watcher". Then in your project's Notification Scheme add this role to all notifications you need.

Sorry, this does not make them "issue-watchers" (not added to issue field value Watchers for each issue), they just receive all email, which may be what you want or not.

@Jamie Echlin (Adaptavist) I want to write a script that only some groups have this features.

 do you have any idea on how to do it  through script runner?

Hi Rita,

Apologies for not getting back to you sooner but I have been busy with other items this week.

I have tested the code that my colleague Thanos has provided below and can confirm that this is the solution that you should use.

I have enclosed some steps below on how you can add this as listener into JIRA.

  1. Click the Administration cog in the top right hand corner of JIRA and select Add Ons from the drop down menu.
  2. On the page that is displayed locate and click on the Script Listeners link on the left hand side of the page.
  3. On the page that is displayed click on the Custom Listener link.
  4. In the Project Key box select the projects that this listener is supposed to work on.
  5. In the events box select Issue Created
  6. In the Inline Script box paste the code provided by Thanos Below.
  7. Your screen should look similar to the screenshot below.
    image2016-4-7 10:35:3.png
  8. Click the Add button to save the listener.

I hope this helps.


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