Hello, we are using "Documents" plugin v2.1.0 on JIRA v5.2.9#852.
It was everything good before. But last week we have changed our server IP address and changed the JIRA Base URL, after that we find the "Add Document" function show a blank popup screen that I can't see any option for adding document.
Also which the document we have uploaded before, we could not download them, seem the download URL is still pointing to the old IP address of the server.
Is there any configuration I need to do for JIRA system IP changed? Thank you for supporting.
Maybe you can try to clear the plugin cache for a test?
# Shutdown JIRA.
# Remove the <JIRA_HOME>/plugins/.bundled-plugins and <JIRA_HOME>/plugins/.osgi-plugins.
# Restart JIRA.
It could be just the plugin cache not flush on time.
If this is not helping, you can contact the plugin provider email@example.com, as it could be bug in the plugin that the baseurl is somehow hard coded.
Is this still an issue?
If yes. Please add an incident in the Bitbucket repository of Documents (https://bitbucket.org/StonikByte/documents-add-on/issues?status=new&status=open) or contact firstname.lastname@example.org.
It started as any story starts, on a normal, rainy day. Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs