Action on linked task transitioned Edited

I can do this in the Service Desk automation, but I'd rather use this plugin (it is more flexible and easier to get right).

I have development tasks linked to service desk tasks. When the development task is transitions (goes to QA or is closed), I want a comment added to the service task.

Can we do that here?

1 answer

1 accepted

0 votes
Accepted answer
Scott Harwood Community Champion Dec 06, 2017


Yes you can do this, by creating a global rule with an issue transitioned trigger. Then branched on the linked issues. Below is an example. You will need to modify the jql conditions to match the issue types of your project.




Screen Shot 2017-12-07 at 12.39.12 pm.png

Thanks Scott. I hadn't understood 'branched' could do this, but that's terrific.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Marketplace Apps

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,686 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you