Action does not happen on Auto Transition Listener.

Hi,

I am in trouble with the setting of Auto Transition Listener feature.

As i set is the following;

* Status is moved from "Closed" to "Reopened", when issue is commented.

  • Action ID 71
  • Event ID 6
  • Only do when current user is the following? prj-gdt-mng
  • Project Key DAISY
  • Status 6

i have verified that the specified action worked when i set the basic fields, such as Event ID,Action ID, Status,Project key.

though, when i set on the field for "Only do when current user is in the following groups?",
it does not work.

i thought that, current user is a member of the specified group,and when he/she does action, the issue status is supposed to be moved as set on the Listener.

The document seems not to be updated, so i am not sure to check if the setting is correct or not.

Please give me a help,

I am looking forward to hearing from you.

Thanks,

manami

1 answer

Hi

Do you happen to have solved your problem since then? Because I am troubling with it now.

Hope to hear from you soon!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

181 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you