Unable to Configure Incoming Mail on Jira Service Desk

Hi 

I am configuring Jira Service Desk on test environment to evaluate. But I am unable to configure Incoming Mail on Jira Service Desk. We are using our own hosted Exchange mail server and My mail server required Secure POP. And I have selected Secure_POP on Jire SD Incoming Mail Setup and tried with Port number and without port number. Everytime I try to Test the Connection it failes and come up with following Error Message

" Unfortunately no connection was possible. Review the errors below and rectify:

  • SunCertPathBuilderException: unable to find valid certification path to requested target "

Is there any way we can avoid SSL validation on Jira Service Desk to connect Incoming Mail account.

Or Anyone can suggest what is the workaround

 

0 comments

Comment

Log in or Sign up to comment
Community showcase
Published Feb 07, 2019 in Marketplace Apps

A Timeless Love Story

It started as any story starts, on a normal, rainy day.   Admin meets App, and her name was Klok2, and like any first relationship we were both trying to make it work but neither one knew what...

463 views 8 27
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you