Getting an issue back to Not Started removes SLA plugin

I have a "restart" transition in my workflow that has TTS plugin attached.

 

The restart transition bring the JIRA ticket from ANY state back to Not Started which is where issues originate.

However, getting issues back to Not Started remove the SLA widget from the ticket. If I change the status from Not Started to something else, those transition work.

 

Do I need to update my setting on plugin how things are setup? I can send you images of how my setup is, transition etc.

2 comments

Hello Jimy,

 

Sorry for the late response. Are you still seeing this problem?

 

Best,

Alparslan

Comment

Log in or Sign up to comment
Community showcase
Published Mar 13, 2019 in Marketplace Apps

Marketplace Spotlight: Marketing apps for Confluence to keep your teams working on the same page

                                                      &nbsp...

204 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you