Exporter giving an error

Hello,

 

I had applied for Evaluation licence for Exporter which I received. However when I am trying to enable it, it is giving an error "Problem accessing add-on file at https://marketplace.atlassian.com/download/plugins/com.deiser.jira.exporter/version/100400400."

See image below for more details.

 

Error Message.png

The server on which I am trying to install this is of version 6.0.4 version. The exporter file I got after downloading having version as 2.1.7.

Please look into this. Let me know if any further concerns.

 

Regards,

Prachi

 

1 comment

Hello, @Prachi Gaonkar do you still have the problem?

Thanks David. The issue is resolved now.

Happy to hear that Prachi, if you have any issue, better to raise a ticket to our support here: https://jira.deiser.com/support to get a quick response.

Cheers,

David

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