It's for using Jira as a test case manager. Have a read of the basics at https://marketplace.atlassian.com/plugins/com.go2group.jira.plugin.synapse for an overview of what it does and then maybe follow the "documentation" link there for more details.
The role of IT professionals has become increasingly difficult over the last decade. Our organizations work in an increasingly software-powered world and IT professionals are expected to not...
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