It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

update issues returned with JQL

Saida Aslanova Dec 12, 2016

Hi all, 

I need to update custom field for issues, returned with jql in script post function. 

I've done the following: 

String jqlSearch = 'project = "SD" AND "Assignee" is EMPTY and IssueParameter in ("Is active")'; 

SearchService searchService = ComponentAccessor.getComponent(SearchService.class);
						def userManager = ComponentAccessor.getUserManager()						
						def user = userManager.getUserByName("admin")

IssueManager issueManager = ComponentAccessor.getIssueManager();
def customFieldManager = ComponentAccessor.getCustomFieldManager()
//checkboxes customfield
def issueParameter = customFieldManager.getCustomFieldObjectByName("issueParameter")
List<MutableIssue> issues = null;
SearchService.ParseResult parseResult = searchService.parseQuery(user, jqlSearch);
    def searchResult =, parseResult.getQuery(), PagerFilter.getUnlimitedFilter());
    issues = searchResult.issues.collect {issueManager.getIssueObject(}

This part works fine. The console returns me the list of issue id-s. 

But when I try to update them : 

issues.each() { jqlissue ->
        Issue myIssue = issueManager.getIssueObject(;
        //def currentissueParameter = myIssue.getCustomFieldValue(issueParameter)
        def issueParameter_Collection = (Collection) myIssue.getCustomFieldValue(issueParameter)

It returns  2016-12-12 14:57:07,627 WARN [common.UserScriptEndpoint]: Script console script failed: java.lang.NullPointerException

Seems that this is because of getCustomFieldValue() method. 

Could you please help with this? How can I update the field? 


2 answers

1 accepted

0 votes
Answer accepted
Saida Aslanova Dec 13, 2016

OK, I've done it: 

def issueParameter = customFieldManager.getCustomFieldObjectByName("IssueParameter")
def issueParameter_Collection = (Collection) issue.getCustomFieldValue(tgtField)
0 votes
Nic Brough [Adaptavist] Community Leader Dec 12, 2016

It's not getting useful things from the issues returned.  I'm afraid an NPE is not really going to tell us much - you need to look at which line it occurs on and why.  Have a look at the logs to see the full error

Saida Aslanova Dec 12, 2016

Hi Nic, 

I've found here the similar code and tried to test updating summary or description fields: 

def query = jqlQueryParser.parseQuery("project = SD AND Assignee is EMPTY and IssueParameter in (\"Is active\")")
def results =, user, PagerFilter.getUnlimitedFilter())

results.getIssues().each {documentIssue ->
    MutableIssue issue = issueManager.getIssueObject(
    def customFieldManager = ComponentAccessor.getCustomFieldManager()
    def issueParameter = customFieldManager.getCustomFieldObjects(issue).find { == "issueParameter"}
    log.debug("Current Value: " + issue.getCustomFieldValue(issueParameter))
    issue.summary = "TEST"

It fails on log.debug("Current Value: " + issue.getCustomFieldValue(tgtField)). 


2016-12-12 16:23:03,028 DEBUG [groovy.PostFunction]: -----------------------
2016-12-12 16:23:03,028 DEBUG [groovy.PostFunction]: SD-23602
2016-12-12 16:23:03,028 ERROR [workflow.ScriptWorkflowFunction]: *************************************************************************************
2016-12-12 16:23:03,044 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: SD-23608, actionId: 981, file: <inline script>



    log.debug("Current Value: " + issue.summary)
    issue.summary = "TEST"

Returns no errors, but doesnt update the summary line. 

image2016-12-12 16:38:22.png

How can I get more informative log message? 

Saida Aslanova Dec 12, 2016

Moreover, I see that updating value (for example,  issue.setDescription("TEST") ) doesnt affect to the real issue. 

Can you please explain how it can be updated? As I understood, it is because of MutableIssue. 

Thank you

Nic Brough [Adaptavist] Community Leader Dec 12, 2016

Ok, that makes sense.  The line it's failing on are probably being given an invalid object, almost certainly a null.

My guess is that this line is returning a null:

issueParameter = customFieldManager.getCustomFieldObjects(issue).find { == "issueParameter"}

Do you really have a field called "issueParameter"?  And I'm not sure customfieldobjects even use .name as the label on the fields.

Saida Aslanova Dec 12, 2016

Omg, thank you for your question, cf is IssueParameter. It works! 

But I have another question: How can I save values after changing them in MutableIssue? When I do something like this : 

def issueParameter_Collection = (Collection) issue.getCustomFieldValue(tgtField)      issueParameter_Collection.removeElement(issueParameter_Collection.getAt(0));
    log.debug("New cf Value: " + issue.getCustomFieldValue(tgtField))

It returns me 

image2016-12-13 10:15:2.png

but actually issue is not updated and values are still the same. 

But if I use ChangeHolder, 

String currentFieldValue = issue.getCustomFieldValue(tgtField);
	String newFieldValue = null;
	tgtField.updateValue(null, issue, new ModifiedValue(currentFieldValue, newFieldValue), new DefaultIssueChangeHolder());

It clears me all values of checkbox cf in the issue, when I need to clear / set only one of them. 

Thank you. 


 issueManager.updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false)

Helped me to update the Description, but still cannot change cf value without changeholder. 

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Marketplace Apps & Integrations

Join our webinar: “Asset Management: The Role of Context in ITSM” with Atlassian & Riada

  Hi Atlassian Community! This is Teresa from the Jira Service Desk team. On June 19th, I’ll be hosting a webinar “Asset Management: The Role of Context in ITSM” with Atlassian Partne...

122 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you