Hello I need to make field like a SLAs field in SD in JIra.
This field have to change the value depend on time spending and type of priority.
Blocker – 15m, 8h
High – 30m, 15h
Medium – 1d, 32h
Low – 1d, 40h.
if priority is blocker the reaction time should show 8h 15 min from create (change) the issue.
how can I do it using script runner filed
You can try something like this:
def map = [
Blocker : new TimeDuration(0,8,15,0,0),
High : new TimeDuration(0,15,30,0,0),
Medium: new TimeDuration(1,32,0,0,0),
Low: new TimeDuration(1,40,0,0,0)
def duration = map[issue.priority.name]
(duration) ? duration.toMilliseconds()/1000 as Long : null
The TimeDuration constructor is: TimeDuration(int days, int hours, int minutes, int seconds, int millis)
And the Jira duration fields expects a number of seconds as Long
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