We have successfully implemented the SalesForce to Jira connector but don't seem to be able to display 'remote attachments'. i.e. cases created in Salesforce are successfully creating Jira issues and I can see SalesForce attachments listed in the 'Remote Attachments' tab in Jira but when I click on the attachment hyperlink I'm directed to a SalesForce site with a URL like 'https://www.salesforce.com/servlet/servlet.FileDownload?file=00P2000000MdDcuEAF
but instead of seeing the attachment I see a message 'Ooos, the page you're trying to view isn't here'. I've checked my Jira connector configuration and it appears to be o.k.
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