Hi Mike,
Reinstalling Zen will not delete any of its data. Everything is stored outside of the plugin, so you're safe.
What does your log say (especially in the "loading plugins" area)?
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I'm a new, which log would you like me to look at confluence311013121333-stderr.2013-12-13.log
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Go to admin -> system information, that will tell you what the main Confluence application log is - you may need to read more than one log though!
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(atlassian-confluence.log) can't see anything in here of relevance. if I reinstall the plugin will it delete the existing zen data
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