"No subfield found" for Email Address in Jira Cloud for Sheets

michelle.campbell
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 6, 2024

Hi there.  I'm using the Google Sheets extension "Jira Cloud for Sheets".  I've selected to have the assignee and assignee email fields display, but for most of our users, the email address field shows "no subfield found", but it works with my email address.  I've tried to see if changing the "Who can see this?" setting for email address on the user profile page does anything for other users, but it doesn't seem to.  Any other ideas?

1 answer

0 votes
Igor Stojkovic
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 22, 2024

Hi michelle.campbell ,

Please try the solution suggested here if it matches your issue:

Email fields gets no subfield found when using jira cloud for sheets 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events