Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2019 edited
Hello Eden,
Thank you for contacting us. PlantUML is on a 3rd-party add-on, so it might not be Confluence which is causing this error.
You'll want to check first via Developer Tools in your browser to see what any issues might be. You can verify that your network isn't blocking any of the domains or IP addresses that Atlassian uses.
If you can confirm that is not the case, I would recommend reaching out to the vendor directly. You can find the vendor's contact information by visiting the entry for the add-on which provides this functionality, and click on the Support tab from that page.
Atlassian Team members are employees working across the company in a wide variety of roles.
December 13, 2019 edited
Hi Eden,
Thank you for letting me know. I'm sorry that you have to go through so much trouble, but we need to narrow down what might be preventing those macros from loading.
Take care,
Shannon
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