We are looking to purchase Jira Data Center. 1-500 users.
We will only be using about 200 users.
When looking at the datacenter addins, there is a user level of 250 that is available.
Will this work with datacenter, or do we have to buy the full 500 user level version?
Hi @Mark Smith ,
It is the Atlassian Marketplace policy for any app to match the highest Jira user tier in the system, no matter how many users actually use the app. Please refer to the text below that can be found under the Pricing tab of any app on the Marketplace:
I hope that answers your question.
App licensing has to match your Jira license. If you have Data Center at 500 you will have to purchase an app license at 500. In the past we had service desk at unlimited licensing but contacted support to have them drop it to match our server license so our apps would all match. I would suggest seeing if you can get your 500 license limited to 250 by submitting a support ticket here: https://support.atlassian.com/contact/ Then submit it under Billing, Payments and pricing.
This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity. Atlassian:...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events