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mindpro azure ad attributes

Rustam Piriyev
Rustam Piriyev Jul 21, 2022

I got some problem here, I can not see any IdP attribute.

where I have mistake? any ideas? thanksScreenshot 2022-07-21 at 15.32.19.png

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Eduardo Oliveira
Eduardo Oliveira Marketplace Partner Jul 21, 2022

Hello there @Rustam Piriyev - Eduardo here from MindPro Team.

 

The first thing I would like to recommend is to check if all the steps required to connect with Azure with the appropriate permissions are set on the Azure AD side.

 

If still checking these steps and permissions, you still not seeing the IdP attributes, I kindly ask you to open a support ticket so we can investigate with more details - MindPro Support

 

Thanks,

Eduardo.

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Rustam Piriyev
Rustam Piriyev Jul 22, 2022

HI Eduardo!

Now it is working!

great thanks a lot!

Rustam

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Rustam Piriyev
Rustam Piriyev Jul 22, 2022

but i get just assignee info in customer portal, how can I get reporters info there?for person who created issue. my configurations:Screenshot 2022-07-22 at 10.19.11.png

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dberrutti
dberrutti Jul 21, 2022

Hi Rustam,

please, open a ticket for the app vendor going to https://mindpro.atlassian.net/servicedesk/customer/portal/3 and selecting the "Technical Support" option.

 

Thanks,

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