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issue with JIRA to JIRA issue copy plugin

Hi All,

we have JIRA to JIRA issue copy plugin installed in all our jira environments, when i tried copying issues from one jira to another jira using the Remote copy option available on that issues its throwing an error that "Remote copy could not be processed with the JIRA instance"

Can anyone please help me on this issue

 

Thanks,

Sowmya

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