is it possible to assign a ticket in the outlook ticket creation process

Roopini Suresh
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August 9, 2023

We create issue through outlook email which works perfect, but it doesn't have any option to add an assignee there . we need to go to our Jira and then assign an assignee. IS it possible to assign while we cin the creation process itself

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Patrick Schüßler _yasoon_
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August 10, 2023

Hi @Roopini Suresh 

Welcome to the community and thanks for asking.

Are you familiar with the Jira Cloud for Outlook developed by Atlassian? This app provides the possibility to create issues based on emails and in addition to fill out issue fields (e.g. assignee).

We at yasoon also developed an app with even more functionalities, which is called Microsoft 365 for Jira.
You'll find information in our documentation: Create new Jira issues in Outlook (

Additionally, our app offers additional integrations (Microsoft Teams, Outlook Meetings, Calendar and Microsoft ToDo):
Features in Outlook (
Features in Microsoft Teams (
Features in Microsoft To Do (
Features in Jira (
Automation (

Let me know if you need help setting up the app or directly book a demo right here

Have a great day, 


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