It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how to set the response time or due date based on the working days and hours

Hi Fidel ,

 

currently i am using the be low configuration to set the actual response time date field .

i found some option to use the working day and hours option using the below 

function in version history release pages .

 

formatWorkDuration(number duration) : string

shortFormatWorkDuration(number duration) : string

 

is there any possibility to include this in the below expression .please help me to resolve this .

 

 

[%{20761} = null AND %{10003} = "Sev1-Show Stopper"]addTimeSkippingWeekends({00009},toNumber(projectProperty("severity1Response")) * {HOUR}+1, EST)
[%{20761} = null AND %{10003} = "Sev2-Critical"]addTimeSkippingWeekends({00009},toNumber(projectProperty("severity2Response")) * {HOUR}+1, EST)
[%{20761} = null AND %{10003} = "Sev3-Not Critical"]addTimeSkippingWeekends({00009},toNumber(projectProperty("severity3Response")) * {HOUR}+1, EST)
[%{20761} = null AND %{10003} = "Sev4-Trivial"]addTimeSkippingWeekends({00009},toNumber(projectProperty("severity4Response")) * {HOUR}+1, EST)

 

 

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Expose your beautifully crafted Dashboard through the Jira Service Desk Customer Portal

  A picture is worth a thousand words, especially when you're trying to find relationships and understand your data. Here, Dashboards play a vital role in gaining insights from a variety of dat...

344 views 5 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you