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how to make automation rule change issue field value when issue moves?
i use automation rules, and choose trigger "when issue moves"
but when i move issues by more-> move or by bulk -> move
the rule don`t recognized it.
what my options are?
I just realised that you said you are moving them between stories - but are you also moving them between projects? Because the "move" trigger is designed to work when you change the projects
Then this automation will not work. "Move" trigger catches only issues that you move between projects.
If you are changing the parent ticket you could use trigger "issue field change" - for epic it would be "Epic Link" field.
As for the tickets under story - are this sub-issues or do you have hierarchy setting where story is also a a true parent ticket to issues?
Okay. Try trigger "When value changes for "Parent Link" and make 1st condition "And issueType = sub-task" - then proceed with the rest of conditions and actions as you had them.
Okay, so - I read more about it and it seems that you would need an add-on like a Script runner to make this trigger work correctly after all.
Not everything can be automated with JIRA Automation and this is a case here.
Somehow JIRA can't "catch" change of the parent issue for sub-tasks.
If you still want to have it you would have to use an add-on called ScriptRunner
Can't help you with the details though, as I did not use ScriptRunner for JIRA server.