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how to get the value of CustomField Insight Object readOnly

Hello community

I create a custom field with a type Insight Object readOnly single and i want to get his value on behaviour (not initialiser) and put it into summary

here is my code


    def CF = getFieldByName('Template QSA Request').value
Summary ==> null
when i remove .value
     def CF = getFieldByName('Template QSA Request').value
Sammary ==> Form field ID: customfield_16930, value: null

1 answer

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Answer accepted
Peter-Dave Sheehan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 21, 2023

Behaviours can only access values of fields that are on the screen (edit/create/transition).

I think by design, read-only insight fields are not displayed on screens other than the View screen.

So you'll need to use the customFieldManager to fetch the field value from the underlying issue.

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