I have installed Assets & Inventory Plugin and Service Desk in Jira. I am trying to get it to display a list from Inventory in a service desk screen so that the user can choose the machine from a list. I have created a custom field in Service Desk using the JIP Multi Select, and added this field to the Service Desk screens, but the field is blank and holds no content when accessed in Service Desk although there is content in the Assets & Inventory plugin. Don't know what else to try - there is no apparent configuration for the JIP custom field. Documentation is completely silent on how to add Assets & Inventory plugin content to Service Desk.
If you use Insight plugin, customers don't even need to choose a product, you can map the computers with a user.
I would recommend to take a look of that plugin.
Get ready! Demo Den Episode 4 is coming your way on Tuesday, May 28, 2018 with a Continuous Integration and Delivery special demo. CircleCI Director of Solutions Engineering, Eddie Webb will show us ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events