It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how to get inventory list in Service Desk

jason swan Jul 18, 2017

I have installed Assets & Inventory Plugin and Service Desk in Jira. I am trying to get it to display a list from Inventory in a service desk screen so that the user can choose the machine from a list. I have created a custom field in Service Desk using the JIP Multi Select, and added this field to the Service Desk screens, but the field is blank and holds no content when accessed in Service Desk although there is content in the Assets & Inventory plugin. Don't know what else to try - there is no apparent configuration for the JIP custom field. Documentation is completely silent on how to add Assets & Inventory plugin content to Service Desk.

1 answer

0 votes
Ege Su Inan Nov 29, 2018


If you use Insight plugin, customers don't even need to choose a product, you can map the computers with a user. 

I would recommend to take a look of that plugin.


Ege Su

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in Marketplace Apps & Integrations

Demo Den Ep. 4: Continuous Integration with CircleCI & Jira Software

Get ready! Demo Den Episode 4 is coming your way on Tuesday, May 28, 2018 with a Continuous Integration and Delivery special demo. CircleCI Director of Solutions Engineering, Eddie Webb will show us ...

127 views 0 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you