Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how can i add automation on priority, that it can be reset rest of ticket on updating priority

Anum I'm New Here Nov 02, 2021

My priority dropdown holds Numeric Values (1,2,....) how can i add automation in such a manner that priority can be set automatically, and if any priority is updated, rest of them gets updated automatically



I have ticket logs 10 in my a queue, with priority 1- 10, now I log 11th ticket and want to give it a priority as 1 instead of 11.
on changing It to 1, the previously prioritized ticket as 1 moves to 2 priority and previously 2 moves to 3 and last 10th reaches to 11 priority.


how can i achieve this?


0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: Fine Software

Happy New Year, everybody! What better way to kick off 2022 than with a new Marketplace Partner Spotlight ✨ This month, we're getting to know Daniel Franz, co-founder of Fine Software. Fine Software ...

413 views 2 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you