getting error while configuring up jira software bot on google chat (hangout)

[prince gupta]

giving error : something has gone wrong.

[Ste Wright]

Hi @prince gupta 

We might need a little more information to help here.

Is this chatbot an app? If so, which app? What instructions are you following to install it?

Ste

[Alexander Wortmann]

I'm facing the same problem, using the following procedure:

https://drive.google.com/file/d/1O8ySDRUVF_sisgzi7COzmTDf2tjiAtHS/view

After step 4 the following pop up shows up:

The issue already exists for some weeks.
Alex

[yesha]

Hi @Ste Wright 

The chat bot is google chat bot (Gsuite account). I have added google chat bot app inside jira and given permission to allow Gsuite user and details. Still I am unable to configure the both.

https://marketplace.atlassian.com/plugins/linovi-hangoutschat-bot.ondemand/cloud/overview

This also shows the page is not working. It seems like this plugin is removed. Please help me with that.

[KonstantinK]

this is the common issue, already saw few topics about this

my advice is to try another app, it works fine for me https://workspace.google.com/marketplace/app/myjirabot/356241633230 

[Massimiliano De Luca]

I have the same problem too.

[Tatiana Akhremenko]

Faced with the same issue during JIRA & GoogleChat configuration by following the instruction - https://drive.google.com/file/d/1O8ySDRUVF_sisgzi7COzmTDf2tjiAtHS/view 

[Raimondo Perna]

Hi @Tatiana Akhremenko ,

were you able to solve?

we also have the same problem.

thank you very much and good job

[Akhil A]

Do we have an update for Jira chat bot configure issue?

[Raimondo Perna]

Hi, we have the same problem.
Too bad it could be comfortable.