external-custom-fields-for-jira oauth 2 "client credentials" doesnt work

Thomas Nickel August 5, 2021



Iam using jira cloud and the plugin "external-custom-fields-for-jira" with oauth2 with grant_type "client credentials" there I get following response when i try to press authenticate button.


Could not refresh accessToken. Server responded status Forbidden - <classified text>


OAUTH 2 works just fine with postman like in this tutorial https://www.javainuse.com/spring/springboot-oauth2-client-grant


Why do not get an authorizated response?


Thanks in advance

2 answers

1 vote
Thomas Nickel August 5, 2021

After opening the port, I now get this response:


Could not refresh accessToken. Server responded status Unauthorized - {"timestamp":"2021-08-05T12:48:25.868+0000","status":401,"error":"Unauthorized","message":"Unauthorized","path":"/oauth/token"}
0 votes
Thomas Opiolka
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August 5, 2021

Hi Thomas,

I am Thomas, the product manager of External Data for Jira Fields. The error that you experience looks like a closed port on our side. This is something we can probably fix. Would you be so kind and create a support ticket? That way it is easier to communicate the progress.

Thank you,


Thomas Nickel August 5, 2021


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