Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

errorCode:104, Unable to view test cycle Edited



"errorType":"ERROR","clientMessage":"We encountered some problems during processing this request. Please try again!","errorCode":104}"

Few users in my organization get the above error when trying to view the test cycle in Jira.

Any solutions will be appreciated.

2 answers

0 votes

What app are you using for Test management in Jira?

We are using Zephyr. 

I have the same error , did you find the solution

I am getting the same error while loggin in with adminstrator user id , any help. ? did u find solution ?

Try clearing the cleanup cycle cache and cleanup cycles.

JIRA Administration -> Add-ons -> Zephyr For JIRA: General Configuration -> Cleanup Cycles. Here, run both buttons Cleanup Cycles and Cleanup Cycles Cache.

This worked for me.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

5 mobile apps for Jira Cloud to boost productivity

  It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...

225 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you