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errorCode:104, Unable to view test cycle Edited

"errorType":"ERROR","clientMessage":"We encountered some problems during processing this request. Please try again!","errorCode":104}"

Few users in my organization get the above error when trying to view the test cycle in Jira.

Any solutions will be appreciated.

2 answers

0 votes

What app are you using for Test management in Jira?

We are using Zephyr. 

I have the same error , did you find the solution

I am getting the same error while loggin in with adminstrator user id , any help. ? did u find solution ?

Try clearing the cleanup cycle cache and cleanup cycles.

JIRA Administration -> Add-ons -> Zephyr For JIRA: General Configuration -> Cleanup Cycles. Here, run both buttons Cleanup Cycles and Cleanup Cycles Cache.

This worked for me.

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