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create automation rule for transition which makes other field mandatory

Guys help me to understand how i will create below mentioned rule:

 

When user change the status from "Open" to "Reject", system should make the "Resolution" field mandatory and if there is already a value in "Resolution" field then system force user to change the "Resolution" field value.

So basically while changing the status i want to have two condition on "Resolution" field

1. if there is no value, it should be mandatory 

2. if there is already a value then system should ask to change the value of this field

 

Please help. Thanks. 

2 answers

0 votes

Hi @Zeashan_Tayyab ,

As David has mentioned this isn't possible with Jira Automation. 

At best you could create a rule to alert someone when a field isn't set.

Thanks,
John

0 votes

Hi,

you cannot achieve that with Jira Automation, as it doesn't provide workflow validators. However, you can achieve this with other apps such as JMWE, ScriptRunner, JSU, etc.

With JMWE, you could use a "Fields Required Validator (JMWE app)" to make the Resolution field mandatory (if you removed the "required" option from the Field Configuration Scheme) _and_ a "Field has been modified Validator (JMWE app)" to force the user to change the value.

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