copy value from 1 field to another

[David Huang]

Hi all,

this should be quite simple for you

copy field value from 1 to another

1st field is called System, located in Jira portal, with bunch of options

2nd field is called Component, in Jira Service Desk

 

What I want to achieve is when user choose System option, it will display the same in Components

I've just done a Auto rule but just cannot make it work, what Smart value I should put in to display the value? thanks heaps

Regards,

David

[Nic Brough _Adaptavist_]

I'm not sure you can copy an option from a select list directly into a component - the objects are different types.  The smart value for {{issue.components}} is the target, but I don't know how to convert.

You might have to hard code "if option X, then set component named-as-X on the issue" type logic into it rather than "component = X"