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chat program that integrates well with Jira Service Desk Cloud

Looking to implement a chat program with Jira Service Desk Cloud + Confluence. Online chat that puts chat history ect into tickets. What products work well with the cloud version? 

2 answers

0 votes

Hello Lachell,

Welcome to Atlassian Community!

Checking the add-ons available on our marketplace, I found one that adds a chat option in the customer portal. 

Also, I would like to share the feature request that suggests the implementation of this functionality:

Please, click on vote and watch to receive updates about the feature.


MDL Atlassian Team Jun 09, 2020

Happy to get you connected with the team at Pingpilot.  

Hi Everyone,

Just a quick info that Chat for Jira Service Desk is now available on Cloud. It might fit your needs. :) More details here.

Let us know if you have any questions or suggestions. Our Support Team is ready to answer them all.

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