Looking to implement a chat program with Jira Service Desk Cloud + Confluence. Online chat that puts chat history ect into tickets. What products work well with the cloud version?
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Checking the add-ons available on our marketplace, I found one that adds a chat option in the customer portal.
Also, I would like to share the feature request that suggests the implementation of this functionality:
Please, click on vote and watch to receive updates about the feature.
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