Looking to implement a chat program with Jira Service Desk Cloud + Confluence. Online chat that puts chat history ect into tickets. What products work well with the cloud version?
Welcome to Atlassian Community!
Checking the add-ons available on our marketplace, I found one that adds a chat option in the customer portal.
Also, I would like to share the feature request that suggests the implementation of this functionality:
Please, click on vote and watch to receive updates about the feature.
It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...
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