behavior function in scriptrunner no work through customer portal

Phoebe Kuo September 20, 2020

I want to use scriptrunner's behavior function to set the default values for custom fields.

i tried on the codes provided by adaptavist library, like https://library.adaptavist.com/entity/change-description-label-based-on-priority

And create a Service Desk mapping. 

But it never works.

Can anyone help me here?

 

Thanks.

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DEPLOYMENT TYPE
SERVER
VERSION
4.5.6
TAGS
AUG Leaders

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