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auto populating a JSD custom field with the JSD ticket number

Hello, I know this question might sound a bit off, but is there a way I can auto-populate a JIRA Service Desk custom field with the JSD ticket number? I'm trying to get the JSD ticket number in a custom field, so when link the JSD ticket to another JIRA project that ticket number shows up in the same custom field in another JIRA project.

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 15, 2021

Hi Mike - Welcome to the Atlassian Community!

You should be able to do that with Automation For Jira.

Create a Rule for Issue Created

Then do a New Action for Edit Issue

Select the custom field

In the open box type in: {{issue.key}}

thank you this got me on the right path, had to write a small JSON script, but working as needed.

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 20, 2021

Great! Glad it is working for you. 

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