Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Zepplin file uploads displaying with transparent background in pop-up

I have integrated a Zepplin account with our Jira account successfully. 


When I attach a Zepplin file, originally from Sketch, the file pop up in the Jira issue card is displayed with a transparent background in png. The file I am attaching is a wireframe. 

This issue does not occur when I am in the Zepplin app or web-app. The wireframe file in sketch has not got a transparent background so I'm not sure what could be causing this other than an issue with the Jira/Zeplin integration.

Please let me know if there are any settings for this or if the issue is due to a bug with Jira. 

In Jira:

 Screenshot 2020-07-22 at 16.08.57.png

Same file in In Zeplin web app: 

Screenshot 2020-07-22 at 16.09.15.png

Thanks in advance, 



0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

101 views 1 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you