Zephyr - adding test steps

Svyatoslav August 17, 2020

Hello,

I have installed Zephyr for JIRA.

However, when I created Test ticket and can not add test steps.

I tried this each case in the https://community.atlassian.com/t5/Jira-Software-questions/Zephyr-setup/qaq-p/1267543.

Without success.

Could you have help me with this?

If you need call for quick understanding the problem, please don't hesitate to ask.

 

Best regards,

Svyatoslav

1 answer

0 votes
giulia.perelli September 18, 2020

Hi @Svyatoslav ,

you should probably provide more informations, if you want to make the scenario clearer and receive help from the community.

For example:

  • steps until the problem occoured. Providing a screenshot would be helpfull.
  • Can you successfully create a 'Test' issue?
  • If yes, can you see the "Test details" button? Does the 'Test Detail' section appear at the bottom of the page, when you click on it?
    ZEPHYR-JIRA-CLOUD-management-buttons-DETAILS.png
  • Is the Zephyr app updated?

 

For a specific support, raise a technical support request https://support.smartbear.com/message?prod=zephyr.

Hope this help.

 

Regards,
Giulia

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