Hello there. I want to prevent customers from writing comments when I change the status of a ticket to "done". How can I do this rule? Can you help me ?
Edit the workflow and add a workflow property to the "done" step - jira.permission.comment = false, from memory, should do it.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.