Xray - test's steps aren't displayed (exist) after reinstall plugin Xray

[Anis Fatnassi]

we encountered a problem with the jira xray plugin, so we reinstalled it,
but we can't find the steps of the old tests.

Is there a solution to recover all test steps.

[Rogério Paiva - Xray Xporter]

Hi @Anis Fatnassi 

This kind of situation needs to be analyzed by the Xray team.

So please contact Xray Support (http://Xraysupport.getXray.app) to share your configuration so that the support team can investigate further to understand what happened and investigate possible solutions.

Thank you.

Kind regards,
Rogerio Paiva [Xray Support Team]