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We have actually a Jira staging instance where we have setup different test organise in test repository.
Now we would simply like to export those created test and related data from our staging instance into our production instance.
For that I am using the instruction from that page below, where I have upload to my jira staging, the excel template mentionned in this document ( cloud to cloud import export)
Then from that when I call the template from the issue filter list as seen below , the excel file is fully empty
Any idea way the return file is empty ?
It is necessary to enable the Document Generator option in the Xray Settings and it is also necessary to have a template loaded with the scope "Issue Navigator".
Please check our documentation for additional information: https://docs.getxray.app/display/XRAY/Template+Management
Rogério Paiva [Xray Support Team]