Hi @M T
It is best to contact Xray Support (http://xraysupport.xpand-it.com ) to request additional information and help further.
It is necessary to troubleshoot the cause, and the best approach is to have a support team member handling your case.
Thank you.
Kind regards,
Rogério Paiva [Xray Support Team]
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.