XRAY Cloud - How to get defects/bugs from test plan

[diogo_rito-CTR]

Hi,

I'm trying to use the gadjet from JIRA "Created vs. Resolved Chart" so I have a clear view of the turnaround time of the resolution of the bugs. Although I am not able to return the defects/bugs based upon a JQL to support this chart.

My query would be something like: project = ABC AND issuetype = Bug and issue in testPlan(ABC)

But for this I'm receiving the error: Unable to find JQL function 'testPlan(ABC)'.

Is there anything needs to be activated/configured on JIRA to support this function or it's not possible on cloud version?

I know there's the "Test Plan Metrics" that returns some of the info but I would like to have a single dashboard showing all the information.

Thank you for the support

[Fabian Lim]

Hi @diogo_rito-CTR

Welcome to the community!

One way we solved your issue was with eazybi reporting which is a plugin.  You can easily create reports where it shows test plans and the related bugs.

Link: https://docs.eazybi.com/eazybi/data-import/data-from-jira-apps/xray-test-management

Give it a try and feel free to contact them as they provide excellent support.

[diogo_rito-CTR]

Hi @Fabian Lim 

Thank you for reaching out. I was looking into eazyBi documentation and pricing. 

seems it would require extra licenses right? 
Plus , seems the reports generated are within a new tab for this plugin and I was looking for most standard as possible and without extra cost. 

Using xRay functions on cloud is a limitation? I am referring to the errors I’ve got on the JQL

Thank you once again

kind regards

DR