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With Jira 8.5.1 I can't use EasyLinks fields with my dashboard gadgets

After we upgraded to Jira 8.5.1, I can't use Easylinks fields in some of my gadgets:

* Issue Statistics

* Two Dimensional Filter Statistics

* Pie Chart

Instead of grouping by the specified field and showing the unique values found, I end up with "None" or "Irrelevant". Following the link on the number of results (non zero) I end up in Jira with no search results and the filter ending with the condition "AND <easy links field name> is EMPTY".

Has anyone had the same problem and how did you fix it?


2 answers

Had the same problem once I started using issue stats and pie chart.

Try using a Saved Filter instead of a Project. In my case a filter was simply

project = "X" AND type = "Y"

(as I realized that None and/or Irrelevant were pulling from other issue types that didn't have a pertinent field).

Once I created a filter, neither issue stats nor pie chart were showing None or Irrelevant (haven't used two dimensional filter stats yet).

Hope this helps.

Image 3-18-20 at 8.32 PM.jpgImage 3-18-20 at 8.33 PM.jpg

Hi Viktoria,

Thank you for your reply.

We are already using saved filters.




But it behaves as if "None" if the field's value for all of the matched issues:


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