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With Jira 8.5.1 I can't use EasyLinks fields with my dashboard gadgets

After we upgraded to Jira 8.5.1, I can't use Easylinks fields in some of my gadgets:

* Issue Statistics

* Two Dimensional Filter Statistics

* Pie Chart

Instead of grouping by the specified field and showing the unique values found, I end up with "None" or "Irrelevant". Following the link on the number of results (non zero) I end up in Jira with no search results and the filter ending with the condition "AND <easy links field name> is EMPTY".

Has anyone had the same problem and how did you fix it?

Thanks.

2 answers

Had the same problem once I started using issue stats and pie chart.

Try using a Saved Filter instead of a Project. In my case a filter was simply

project = "X" AND type = "Y"

(as I realized that None and/or Irrelevant were pulling from other issue types that didn't have a pertinent field).

Once I created a filter, neither issue stats nor pie chart were showing None or Irrelevant (haven't used two dimensional filter stats yet).

Hope this helps.

Image 3-18-20 at 8.32 PM.jpgImage 3-18-20 at 8.33 PM.jpg

Hi Viktoria,

Thank you for your reply.

We are already using saved filters.

 

el3.JPG

el1.JPG

But it behaves as if "None" if the field's value for all of the matched issues:

el2.JPG

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